Contact us

Customer Support

At CHICORIENT, we value your shopping experience and are committed to providing excellent customer service. Our dedicated support team is available to assist you with any inquiries regarding our fashion collections, orders, or general questions.

Email Assistance

For the fastest response, please email us at: [email protected]

Our customer service representatives typically respond within 24-48 hours during business days (Monday-Friday).

Business Hours

Our customer support operates during the following hours (GMT+8):

  • Monday to Friday: 9:00 AM - 6:00 PM
  • Saturday: 10:00 AM - 4:00 PM
  • Closed on Sundays and public holidays

Before Contacting Us

You might find immediate answers to your questions in our FAQ section, which covers common topics about:

  • Order tracking and shipping information
  • Returns and exchanges policy
  • Product sizing and care instructions
  • Payment methods accepted